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Transferable Skills

Posted by BEAR trên Tháng Một 25, 2011

Kỹ năng mềm – “bài toán khó” của người Việt trẻ

Human Relations Skills

  • Sensitivity to others
  • Treating people fairly
  • Listening intently
  • Communicating warmth
  • Establishing rapport
  • Understanding human behavior
  • Empathy
  • Tactfulness
  • Cooperative team member
  • Avoiding stereotyping people
  • Feeling comfortable with different kinds of people
  • Fun person to work with
  • Treating others as equals
  • Dealing effectively with conflict
  • Helping clarify misunderstandings
  • Creating an environment of social interaction

Helping Skills

  • Helping people
  • Patient with difficult people
  • Responsive to people’s feelings and needs
  • Counseling/Empowering
  • Encouraging people
  • Assisting people in making decisions
  • Enhancing people’s self-esteem
  • Working effectively with those often ignored or considered undesirable
  • Letting people know you really care about them
  • People sense you feel what they’re feeling
  • Helping people help themselves
  • Encouraging others to expand and grow
  • Facilitating self-assessment and personal development


Training/Instructing Skills

  • Instilling the love of a subject
  • Perceptively answering questions
  • Explaining difficult ideas and concepts
  • Creating a stimulating learning environment
  • Enabling self-discover
  • Encouraging creativity
  • Effectively using behavior modification
  • Teaching at the student’s or group’s level
  • Training people at work
  • Developing training materials that enhance and speed up learning
  • Keeping classes interesting
  • Presenting interesting lectures
  • Creating the sense of being part of a caring group
  • Assessing learning styles of individuals and tailoring training
  • Presenting written or spoken information in a logical step-by-step fashion that builds a solid foundation for future learning
  • Sensing when people aren’t

“getting” it

  • Being able to rephrase points so people “get” it
  • Quickly establishing rapport with a group
  • Developing and effectively using audio-visual aids
  • Maintaining productive group



Leadership Skills

  • Leader
  • Motivating/Inspiring people
  • Getting elected/getting selected as a group leader
  • People believe in you/trust you
  • Causing change
  • Stirring people up
  • Making difficult decisions
  • People are motivated to follow your lead and recommendations
  • Fighting the establishment or unfair policies
  • Accepting responsibility for failures
  • Decisive in crisis situations
  • Sound judgment in emergencies
  • Settling disagreements
  • Open to other people’s ideas
  • A person of vision
  • Getting others to share your vision
  • Recognizing the need for change and willing to undertake it
  • Perceived as a person with high integrity
  • Recognizing windows of opportunity
  • Recognized as one worthy of taking the lead
  • Sensing when to compromise and when to fight
  • Reputation for being highly reliable and taking on new responsibilities
  • Giving credit to others

Managing Skills

  • Seeing the big picture
  • Completing projects on time
  • Setting priorities
  • Breaking through the red tape
  • Organizing projects and programs
  • Managing projects
  • Establishing effective policies/procedures
  • Negotiating and getting desired results
  • Working closely and smoothly with others
  • Gaining trust and respect of key people
  • Making effective recommendations
  • Anticipating problems and issues and preparing alternatives
  • Taking the initiative when opportunity appears
  • Effectively overseeing a myriad of details
  • Handling details well without losing sight of the big picture
  • Responsive to other’s needs
  • Finding and obtaining the resources necessary for a task
  • Making those above me look good
  • Getting people at all levels to support and implement decisions which have come down from the top
  • Implementing new programs
  • Working effectively with superiors and people in other work units
  • Gaining the cooperation of people or groups even when not possessing authority over them
  • Turning around negative situations
  • Obtaining allies


Supervising Skills

  • Getting maximum output from people
  • Understanding human motivation
  • Developing a team that truly works together
  • Training and developing staff
  • Encouraging people to seek personal and professional growth
  • Developing a smooth functioning organization
  • Effectively disciplining when necessary
  • Creating an environment for people to trust and respect each other
  • Supervising difficult people
  • Delegating work effectively
  • Knowing the strengths and weaknesses of others
  • Consistently recruiting and hiring good promotable people
  • Holding profitable meetings
  • Increasing morale
  • Staying in touch/ Communicating with staff
  • Mediating
  • Effectively cross-training staff
  • Encouraging people to want to do their best
  • Helping people become all they are capable of
  • Reducing turnover
  • Minimizing complaining and backbiting


Persuading Skills

  • Influencing others’ ideas and attitudes
  • Mediating between groups
  • Obtaining consensus among diverse groups
  • Effectively selling ideas to top people
  • Getting people to change their views on long-held beliefs
  • Getting people to value something not previously valued
  • Getting departments or organizations to take desired action
  • Getting people/clients/ customers to reveal their needs
  • Really listening to people and sensing their true needs
  • Developing a strong knowledge base so questions can be answered
  • Selling yourself, products, services, and ideas to others
  • Closing a deal
  • Gaining support from those impacted by decisions/changes
  • Helping people see the benefits of a course of action


Speaking Skills

  • Holding the attention of a group
  • Strong, pleasing voice
  • Clear enunciation
  • “Reading” a group
  • Impromptu speaking
  • Thinking quickly on your feet
  • Telling stories
  • Using humor
  • Handling questions well
  • Getting a group to relate to you
  • Coming across as sincere and spontaneous
  • Making convincing arguments
  • Providing clear explanations of complex topics
  • Presenting ideas in a logical, integrated way


Numerical Skills

  • Solid ability with basic arithmetic
  • Multiplying numbers in your head
  • Figuring out “story” problems
  • Adding long columns of figures
  • Figuring out percentages
  • Recognizing patterns and relationships in numbers
  • Gaining lots of valuable information from graphs, tables, and charts
  • Quickly spotting numerical errors
  • Sensing when an answer or number could not logically be correct
  • Storing large amounts of numerical data in your head
  • Making decisions based on numerical data
  • Making rough calculations/ estimates in your mind
  • Analyzing statistical data


Office Skills

  • Making arrangements
  • Scheduling
  • Expediting
  • Concentrating on details
  • Efficient with paperwork
  • Using the telephone to get things done
  • Knowing how to get information
  • Organizing an office
  • Creating systems for data storage/retrieval
  • Memory for detail
  • Quickly spotting errors
  • Thorough understanding of regulations and procedures
  • Cutting through the red tape to achieve a goal
  • Expert at using and manipulating the system to resolve a problem
  • Processing information accurately
  • Pleasant phone voice
  • Learning office procedures quickly
  • Operating business machines
  • Proofreading, correcting


Mechanical and Tool Skills

  • Inventing
  • Improvising with a machine or tool
  • Assembling/Building/Installing
  • Precision work
  • Operating power tools
  • Using hand tools
  • Operating machinery/equipment
  • Driving cars, trucks, and equipment
  • Fixing and repairing
  • Troubleshooting/Diagnosing problems
  • Figuring out how things work
  • Drafting/Mechanical drawing
  • Understanding manuals/diagrams
  • Mechanical ability
  • Understanding electricity
  • Reading gauges/instruments


Idea Skills

  • Imaginative
  • Conceiving and generating ideas
  • Improvising
  • Innovative
  • Creative
  • Inventing
  • Conceptualizing
  • Synthesizing and borrowing ideas, and creating something new
  • Seeing the big picture
  • Developing new theories
  • Recognizing new applications for ideas or things
  • Open to new ideas from others
  • Able to look beyond the way things have been done in the past
  • Refusing to become fixated on a single idea and looking for better ideas
  • Seeing things others don’t see
  • Finding ways to improve things
  • Bringing together two distinct concepts to produce something original

Writing Skills

  • Overall writing ability
  • Writing clear concise sentences
  • Grammatically correct writing
  • Strong versatile vocabulary
  • Developing a logical, well- organized theme
  • Vividly describing feelings, people’s senses, and things
  • Stirring up people’s emotions
  • Creating living, real, believable characters
  • Developing logical and persuasive points of view
  • Summarizing and condensing written material
  • Editing, strengthening, tightening someone’s writing
  • Humorous writing
  • Simplifying scientific and technical material
  • Making “dry” subjects interesting
  • Writing

– Letters

– Memos

– Reports

– Position papers

– Research reports

– News articles

– Speeches

– Manuals

– Proposals for funding

– Poetry

– Song lyrics

– Fiction

– Satire

– Slogans

– Advertising

Planning Skills

  • Planning problems and projects
  • Setting attainable goals
  • Determining priorities
  • Forecasting/Predicting
  • Scheduling effectively
  • Making persuasive recommendations
  • Using facts while trusting gut feelings
  • Time management
  • Accurately predicting results of proposed action
  • Accurately assessing available resources
  • Anticipating problems before they develop
  • Anticipating reactions of people and sensing whether they will support a proposal
  • Finishing projects on time
  • Sensing whether a project or program will work and making appropriate recommendations
  • Developing alternative actions in case the primary plan doesn’t work as expected
  • Developing innovative methods and techniques
  • Predicting where bottlenecks can occur and preparing workable plans to get around the bottlenecks
  • Considering all the details of a project, even the smallest


Organizing Skills

  • Organizing/Planning events
  • Organizing offices
  • Organizing systems
  • Organizing people to take action
  • Organizing data/information
  • Making sure people are in the right place at the right time
  • Organizing enjoyable and memorable happenings


Problem Solving and

Troubleshooting Skills

  • Anticipating problems
  • Solving problems
  • Untangling messes
  • Bringing order out of a chaotic situation
  • Determining root causes
  • Intuitively sensing where the problem is and usually being right
  • Recognizing and resolving problems while they are still relatively minor
  • Able to come in and take control of a situation
  • Selecting the most effective solution
  • Improvising under stress
  • Helping a group identify solutions
  • Not stopping with the first “right” answer that comes to mind
  • Handling difficult people
  • Staying calm in emergencies
  • People have confidence that now you’re here, things will be taken care of


Financial Skills

  • Developing a budget
  • Staying within budget
  • Finding bargains
  • Estimating costs
  • Negotiating financial deals
  • Recognizing money-making opportunities
  • Ability to buy low and sell high
  • Managing money/ making money grow
  • Setting financial priorities
  • Develop cost cutting solutions
  • Understanding economic principles
  • Eye for a profit
  • Gut feeling for financial trends
  • Ability to get financing

Body Skills

  • Finger and hand dexterity
  • Eye-hand coordination
  • Physical coordination
  • Quick reflexes/reactions
  • Walking long distances
  • Standing for long periods
  • Strong arms/legs/back
  • Running, jumping, and throwing
  • Lifting/carrying
  • Physical endurance
  • Steady hands
  • Sorting things
  • Depth perception
  • Working quickly with hands and fingers
  • Sense of taste, smell, hearing, touch, and rhythm
  • Able to see/spot things others miss
  • Skilled at sports
  • Control over your body
  • Enduring pain or discomfort


Observing Skills

  • Intuitive
  • Highly observant of surroundings
  • Long memory of scenes once observed
  • Hearing/feeling/seeing things others are unaware of
  • Perceptive/sensitive/aware
  • Picking up on people’s feelings, reactions, and attitudes
  • Eye for fine/small details
  • Spotting slight changes in things
  • Recalling names and faces of



Researching and

Investigating Skills

  • Working on research projects
  • Researching in the library
  • Knowing how to find information
  • Able to sift important information from unimportant
  • Investigating
  • Tracking down information
  • Following up on leads
  • Organizing large amounts of data and information
  • Keeping an open mind
  • Summarizing findings
  • Designing research projects
  • Discovering new things or phenomena
  • Relentlessly seeking an answer
  • Developing new testing methods
  • Gathering information from people
  • Producing surveys or questionnaires
  • Identifying relationships
  • Detecting cause and effect relationships
  • Collecting data
  • Using statistical data
  • Weaving threads of evidence together
  • Developing hypotheses
  • Extracting pertinent information from people


Performing Skills

  • Poised and confident before groups
  • Showmanship
  • Responsive to audience moods
  • Making people laugh
  • Getting an audience involved with you
  • Getting an audience to relate to you
  • Powerful stage presence
  • Getting an audience enthusiastic or excited
  • Eliciting strong emotions from an audience
  • Stirring up an audience to take some type of action
  • Entertaining an audience
  • Playing musical instruments
  • Dancing
  • Acting
  • Singing
  • Modeling
  • Poetry reading


Analyzing Skills

  • Interpreting/evaluating data
  • Evaluating reports and recommendations
  • Analyzing trends
  • Accurately predicting what will occur based on facts, trends, and intuition
  • Designing systems to collect or analyze information
  • Weighing pros and cons of an issue
  • Simplifying complex ideas
  • Exposing illogical thinking
  • Seeing both sides of an issue
  • Synthesizing ideas
  • Clarifying problems
  • Diagnosing needs/problems
  • Breaking down principles into parts
  • Constantly looking for a better way
  • Identifying more efficient ways of doing things
  • Getting to the heart of an issue


Artistic Skill

  • Excellent taste
  • Artistic
  • Sense of color combinations
  • Sense of beauty
  • Drawing scenes/people
  • Painting
  • Depth perception
  • Envisioning the finished product/sensing how it will all come together
  • Sense of proportion and space
  • Envisioning in three dimensions
  • Spatial perception
  • Designing visual aids
  • Calligraphy/lettering
  • Appreciating and valuing fine works of art
  • Capturing a feeling, mood, or idea through photography, drawing, sculpting, cartoons, music, etc
  • Developing visually pleasing things
  • Applied sense of color, shape, design
  • Conceiving visual representations of ideas and concepts
  • Sensing what will work and look right
  • Sensing what people will appreciate
  • Working well with artistic people
  • Producing high quality mechanical and line drawings
  • Understanding the difference between good and great art

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